We want you to be delighted with your purchase. All our items are hand packed to order and we only send out the very best products in perfect condition. We use sturdy plane cardboard boxes and any branding or Manufacturers logos discretely covered.
If you are in any way dissatisfied with your purchase or feel it is damaged or faulty you must contact us within 48 hours and return your order within 10 working days to:
Brit Crops Ltd
Unit 9 Oj’s Industrial Park
In Store Fast Track Collection
In order for us to process your collection you will need print your order out and bring it with you. If you can’t print your order out you will need to note your order number and bring 2 forms of I.D.
I.D must consist of 1 official document (passport / drivers licence) and 1 utility bill no older than 3 months.
For orders of 5 items or less you can pick them up more or less immediately. For orders of more than 5 items please leave approximately 30 minutes to 1 hour before collecting from our Portsmouth store.
Sunday and Monday Free Delivery
To qualify for free Sunday and Monday delivery you have to spend a minimum of £30 on goods. Heavy items are not included in this promotion and will be charged at the standard rate. When you purchase on a Sunday or Monday simply enter the promotion code and we will refund the delivery charge of £6.99. Promotion codes will be posted on our Facebook page on a Saturday afternoon.